Testimonials

I would like to take the opportunity of saying how impressed we are with the way you have conducted your audit and the level of recoveries achieved. The audit has been very worthwhile. What has been notable is the self sufficient way the audit has been conducted. The professional way you have developed relations within our organisation to source information quickly and efficiently has resulted in minimal impact on staff time within the business.

Paul Crooks MRICS
Portfolio Manager for Punch Taverns plc

Thank you for your hard work in relation to our service charges. There are very few companies that provide tenants with such a technical solution to ensuring the service charges we pay are fair & chargeable. I have always found that all of your surveyors are very knowledgeable in this field & are always happy to provide advice on any aspect of this technical aspect of the landlord & tenant relationship.

We will of course continue to use your services where necessary & I would not have any problems recommending your services to other occupiers of property where service charges are paid.

James Doran, Estate Manager
Luminar Group Holdings Plc

I have found Profit and Process to be proactive and have been working at pace to deliver targetted savings. Their background, having worked within a corporate environment, has been very helpful in knowing how such companies operate, to establish relationships and obtain the information required to progress claims. They have achieved considerable savings for us.

Andrew Blake
Heineken UK

We would like to thank you for the outstanding work you have carried out on our behalf over the last few years. It has been a pleasure working with you and indeed an education. It is fair to say that as a result of the substantial savings you have made and identification of opportunities to improve processes, we have made some fairly major strategic changes to our payment processes.

Graham Kelly MRICS
Portfolio Manager for the Spirit Group Ltd

Thank you for your work in claiming rating recoveries for the Orchid Group. A substantial amount of money has been recovered through shear perseverance with the Billing Authorities who, despite refusing to issue some of the refunds, have had to accept the money is owed to the Orchid Group. You have conducted the audit in a cost effective, timely and professional manner and we are very grateful.

Nick Bradshaw MRICS
Estates Manager, the Orchid Group Ltd