Our Services

Service charge audit and management

We check:

Are all heads of expenditure permitted under the lease?
Is the apportionment of costs appropriate according to the lease?
Does the apportionment of costs properly take into account benefit of service to client?
Are the level of services at an appropriate level?

Service charge outsourced management and consultancy

Service and Benefits:

All charges checked against lease terms
Check apportionments are correct/fair
Constantly challenge Landlord for value and benefit of services
Proper representation prior to Landlords/Agents budgeting
Tenant meeting minutes read and representations made
Year end credit balances collected
Payment advice each quarter
Budgeting for clients portfolio
Advice on service charge clauses in new leases

Business rates and Council Tax historic payment audit

We check for and claim:

Overpayments made due to human error
Double payment due to paying the bailiff and the council
Payments made prior to occupation dates
Payments made beyond disposal dates
Unclaimed exemptions for void periods
Incorrect calculation of void exemptions
Bills miss calculated by Billing Authority
Incorrect or no adjustment to bill following rates appeal
Refunds not refunded by Councils
Refund cheques lost and not cashed
Instalment plans not cancelled on time

Rent and insurance historic payment audit

We check for and claim:

Overpayments made due to human error
Duplicate payments
Overpayments hidden in sundry accounts by Landlords
Incorrect calculation of back dated charges following rent review
Duplicate insurance charges following changes in Landlord/Agent

Utilities historic payments audit

We check for and claim:

Duplicate payments
Payments prior to liability start date
Payments after liability end date

VAT historic payment audit

We check for and enable you to claim VAT where:

Payment of gross instead of net for rent, service charge and insurance
Payments of gross instead of net for professional and legal costs
Payments of gross instead of net for utility costs

Recharges to sub tenants

We check and organise recharges:

Are all permitted head lease costs recharged to sub tenants?
Part sublet – no sub meter but are costs being recharged?
Fully sublet – is sub tenant paying own utilities and not client?
Are sub tenants being recharged buildings insurance?